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Privacy Policy

Effective Date: 29 05 2025

Welcome to Artistic Visual Agency (“we”, “our”, or “us”). Your privacy matters to us.

This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, www.artisticvisualagency.co.za, in line with the Protection of Personal Information Act (POPIA) and other applicable laws.

1. Information We Collect

We may collect and process the following information:

  • Personal Information: Your name, email address, phone number, company name, and any other details you provide when contacting us, submitting inquiries, or using our services.

  • Usage Data: This includes IP address, browser type, pages visited, time on site, and other diagnostic data.

  • Cookies and Tracking: We may use cookies to personalize content, analyze traffic, and improve your experience.

2. POPIA Compliance

In accordance with POPIA, we:

  • Only collect personal information that is necessary and relevant.

  • Obtain your consent where required.

  • Secure your data against loss, misuse, and unauthorized access.

  • Allow you to access, correct, or delete your personal information at any time by contacting us.

3. How We Use Your Information

Your information may be used to:

  • Respond to your inquiries or service requests.

  • Provide and improve our services.

  • Communicate relevant updates or offers (only if you opt-in).

  • Maintain internal records and meet regulatory obligations.

4. Sharing of Information

We do not sell or rent your personal data. Your information may only be shared with trusted service providers under confidentiality agreements, solely for the purposes outlined in this policy.

5. Your Rights

Under POPIA and other applicable laws, you have the right to:

  • Request access to your personal data.

  • Ask for correction or deletion of your information.

  • Object to processing or withdraw your consent at any time.

  • Lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, please contact us at info@artisticvisualagency.co.za.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Third-Party Links

Our website may link to other websites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies.

8. Changes to This Policy

​We may revise this Privacy Policy occasionally. Updates will be posted on this page with a new “Effective Date.”

9. Contact Us

For questions or concerns about this Privacy Policy or your personal data, contact us at:
📧 Info@artisticvisualagency.co.za
🌐 www.artisticvisualagency.co.za

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